TERMS AND CONDITIONS OF SALE
All prices are in GBP and inclusive of VAT.
Payment will be taken in full prior to delivery of goods or services.
In the case of recurring payments, these will be charged on predetermined dates of which you will be notified.
Delivery of services will be determined after contact with The Athlete Tribe, which is usually between 3-5 working days.
Payment will be debited from your account before the dispatch of your purchase.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however, if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.
Refunds – Services and digital products are not eligible for a refund.
Services cannot be suspended unless otherwise agreed with The Athlete Tribe.
I state: The Athlete Tribe (www.theahtletetribe.com) is not a licensed dietician or nutritional specialist. All information you obtain will be directly from The Athlete Tribe knowledge and experience.
The Athlete Tribe (www.theahtletetribe.com) strongly suggest that before starting any training programme to consult a physician or doctor before commencing.
Before applying and starting the programme, please read and understand the following:
You (customer) know that you (customer) may harm yourself as a result of participation in any training programme, and release Lee Eldridge and The Athlete Tribe from any liability now or in the future for any injury – You further hereby agree that you are participating in these activities of your own volition and initiative, you hereby acknowledge and assume all risks of injury, illness, or death.
By agreeing to take on any training and nutritional advice given by The Athlete Tribe (www.theahtletetribe.com) or Lee Eldridge, you take on full responsibility for any claims arising from your participation in the fitness programme.
By joining The Athlete Tribe (www.theahtletetribe.com) you confirm that you have read and informed us (The Athlete Tribe) of information that is relevant to your participation.
Email: [email protected]
The Athlete Tribe is committed (www.theahtletetribe.com) to ensuring that your privacy is protected. Should we ask you to provide specific information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
DATA USAGE AND PROTECTION
SECTION 1 – INFORMATION USE
When enrolling in The Athlete Tribe (www.theahtletetribe.com), we collect your data which is required.
When you browse The Athlete Tribe website (www.theahtletetribe.com), we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us develop and improve your experience.
When you are enrolling, you permit us to contact you regarding the programme, and other information which we feel might be beneficial to you. You will be able to unsubscribe from update emails at any time by using the link at the bottom of each email.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, or place an order, you are consenting to our collection of it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
How do I withdraw my consent?
If after you enrol you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by using the unsubscribe button at the bottom of marketing emails or by contacting us at The Athlete Tribe (www.theahtletetribe.com)
At any time, you can request to see ALL the personal data we have about you by contacting us. You can also request that we completely erase all data associated with you from our records, and we will comply without question.
Due to the nature of our remote support, a request for us to delete or stop using your data will also mean that you lose access to any programmes that you have purchased.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service in a way that requires us to involve the relevant law enforcement agency.
Due to the nature of our organisation, all of our staff are legally 3rd party processors. You can find their identities and contact details by emailing [email protected] where we will provide you with a full list. We will not sell, distribute, or otherwise make available your personal data to any other parties.
All of your data is protected by us, and we take all reasonable steps to ensure that it remains secure.
If you need further clarification on the use of your data, please email [email protected] (who is the primary controller of your customer data).